Outsource Order Processing Services
Quick and accurate order processing is the hallmark of a successful business. In the case of eCommerce , this process becomes as important as acquiring new customers. In spite of being a business-critical function, order processing does not qualify as your core business and hence can be outsourced easily. Outsourcing not only gives the advantage of labor arbitrage but also brings you more repeat customers by improving customer experience. SunTec India's end-to-end order processing services are designed to help you in attaining these objectives in a cost-effective manner. Our professionals are experienced, well trained, and completely reliable.
What makes SunTec India your ideal partner to outsource order processing is our 25+ years of experience and a proven track record of serving a wide variety of industries. Besides providing you with the right resources, we rely on our robust infrastructure and the latest technology to deliver quick and reliable services. Being an ISO certified service provider we are able to deliver quality services with unmatched data security. Make us your Order Processing Services outsourcing partner and see your profits soar.
Why it Makes Sense to Outsource Order Processing Services
In today’s business world, it makes a lot of business sense to outsource order processing services. This business practice not only absolves you of the hectic task of managing an in-house order processing team but also gives you a host of benefits that eventually lead to more repeat customers and enhanced bottom line. These benefits include:
Access to the Right Talent & Technology
For accurate and timely order processing you need resources with the right skill sets and experience. When you outsource this business function, your service provider not only gives you easy access to the right talent but also uses the latest technology to make your order processing accurate and seamless.
Cost-Effective Order Processing
By outsourcing order processing services to a location like India, you get the advantage of labor arbitrage as the currency in such locations is much cheaper than the western countries. By leveraging the cheap wages, you can save up to 60% of your order processing cost.
Excellent Customer Experience
When your order processing is taken care of by the experts of the trade, the orders are delivered on time to the right customers. It further leads to better customer experience and more repeat customers.
Better Focus on Core Business
Outsourcing the time consuming and hectic task of order processing frees up more time and resources for you. You can utilize these resources to focus on revenue-generating business functions such as sales and marketing.
Enhanced Sales and ROI
Your outsourcing vendor makes your order processing more efficient and customer-friendly by using the right mix of talent and technology. As a result, you are able to process more orders per day and it reflects on your sales and ROI.
Edge Over Competition
The ability to process orders accurately, smoothly, and cost-effectively enables you to stay ahead of the competition. Order process outsourcing empowers you to do so by providing you with the right resources at an affordable price.
Order Processing Services that we Offer:
At SunTec India we process orders employing a judicious combination of order processing software and manual intervention. Our services include:
Order Authentication & Validation
We are extremely meticulous and will validate and authenticate your orders quickly and without errors. We will enter the items' names, quantity, price, order tracking number, etc. with nearly one hundred percent accuracy.
Payment Processing
We will take care of payment processing. We will generate invoices and oversee the processing of credit and debit cards.
Inventory Management
Our Order Processing Services professionals will also help you with inventory management. We will periodically update SKUs, product availability, and product prices.
Updating Customer Data
Our professionals will periodically update your customer data like names, email and postal addresses, and phone numbers.
Customer Support
The Order Processing Services at SunTec India include customer support services. We will answer your customers' queries, emails, and phone calls.
Order Processing Experts: Our Process
1. Project Scoping
- Order processing SME discusses client requirements in detail
- The volume of order processing work finalized
- Resources are identified from within the team
- Turnaround time and costing discussed
2. Sample Work
- The client gives a sample project to work on
- Details of resources working on the sample shared
- Sample order process completed
- Sample approved by the client
3. Order Processing Project
- Project agreement signed by the client
- Dedicated resource details shared with the client
- Detailed NDA (Non-disclosure agreement) signed
- Work on the project commences
4. Project Delivered
- Data processing is done as per agreed SLA
- Order processing work goes through quality checks
- Feedback is taken from the client and incorporated
- Work done sent to the client in the agreed FTP
Seamless Order Processing Services: Outsource to SunTec India
For over two decades, the SunTec India team has assisted numerous organizations worldwide with innovative solutions. We have evolved with the industry, adapted ourselves to provide more value, and delivered exceptional results without fail.
While order processing is a critical and complex procedure, we strive to simplify it through digitization. We mitigate risks, manage challenges, keep your data safe, and offer real-time updates. With automated workflows and integrated processes, we provide end-to-end order management services across diverse industry domains and niches.
Explore the unique advantages of outsourcing order processing to our team.
- 25+ Years of Domain Expertise
- Up To 60-70% Cost Reduction
- 99.95% Data Accuracy
- World-Class Data Security
- Flexible Outsourcing Models
- Quick Turnaround Time
- ISO Certified Processes
- Access To Latest Tech
Join hands with us and give your enterprise a winning chance with adaptable, streamlined order processing services. Reach out to our experts at info@suntecindia.com for more information, to discuss a project, or for a free sample trial.
Client Speak
We used SunTec recently and were very impressed with their work. The results were very accurate data in a short time frame. The staff were professional and thorough. We will not hesitate to use SunTec India again for future work, and would recommend them to other companies with similar requirements.
CallPlus Ltd.,New Zealand
