Founded in 2001, our client is a leading Italian luxury fashion eCommerce store. Initially focused on footwear and leather goods, the client expanded in 2007 to launch an additional online store dedicated to men's and women's luxury clothing and accessories.
The client operates a premium online store that features best-in-class selections from top international designers across categories including clothing, accessories, bags, and footwear. Known for carrying exclusive labels/brands, our client has established itself as a go-to destination for luxury online shopping.
As a premium luxury fashion eCommerce store, our client requires faultless product images to properly showcase its extensive offerings from high-end designers. However, editing the large volume of product photos across categories like clothing, accessories, bags, and shoes was proving challenging internally.
Seeking eCommerce photo editing services, the client approached us in 2013 to edit product images across all luxury categories, maintain strict quality, and follow detailed guidelines for each product type. Starting with an initial focus on clothing images, the client delegated us all the different product categories.
To showcase luxury brand products, image quality standards were extremely high with no tolerance for errors or imperfections. Even minor issues resulted in rejected images. Thus, close precision and high-zoom stumping were required in our product photo editing services when editing intricate product photos.
Detailed and unique editing instructions were provided by the client across the extensive product categories covering clothing, accessories, bags, and footwear. Our team needed to understand and follow guidelines for each product type.
Operating within the client's Italian-language portal posed initial translation difficulties when understanding editing directions. Our team had to diligently understand the instructions and follow them without fail.
Our team had to edit over 20,000 new high-resolution product images on a monthly basis for the client. Even the images with re-working or feedback had to be re-edited in real time to ensure no delay or backlog.
Our team had to familiarize ourselves with the client's proprietary portal for uploading & downloading images, we found it somewhat complex to navigate and operate efficiently, especially as it was in the Italian language.
To meet the project's editing requirements, we assembled a dedicated team of 15 photo editors to handle fluctuating daily workloads and process images promptly. The client conducted training sessions to familiarize our team with their portal and guidelines. Once equipped with the necessary portal and guideline training, we provided the client tailored solutions for each product segment:
As the luxury segment is very demanding, for clothing products, our experts performed the following tasks-
Compared to other segments, editing these products was challenging as the instructions for editing these images were stringent and the images were intricate.
As a part of photo editing services for premium brands, we also edited footwear images and performed the following tasks-
With our dedicated support and solutions, we helped the client to achieve-
Our editors rapidly overcame language and became adept at navigating the proprietary Italian-language client portal, ensuring an efficient ongoing workflow.
Recognizing our dedication and high editing quality, the client scaled our photo work volumes and made us their only retouching partner.
By delegating photo editing to our team, the client increased their image editing speed by 5X. Outsourcing our premium products photo editing services empowered them to redirect focus to core operations.
Our photo editing services for luxury brands ensure extremely accurate results. So far, the rework and rejection rates are just 2% and 0.5% respectively over years of service.
Hire our professional photo editors, adept at using top tools for faultless edits! To get in touch, discuss your project requirements, or get a free trial, write to us at info@suntecindia.com.