Individual practices, hospitals, outpatient facilities, and insurance providers quickly become burdened with handling patient care and administrative tasks simultaneously. However, any lapse in non-clinical activities like medical billing, coding, revenue cycle management, or medical record indexing can cause severe disturbances and disrupt revenue flow.
Delegating such non-core operations to a reliable BPO service provider enables you to refocus on patient outcomes effectively. Our HIPAA-compliant healthcare business process outsourcing services help large healthcare institutions, independent clinics, pharmacies, health insurance companies, mental health facilities, and other organizations -
As a healthcare BPO company with 25+ years of experience and skilled subject matter experts (SMEs), we are equipped to meet every requirement with ease and efficiency. Here are our primary medical process outsourcing service offerings.
Streamlined revenue cycles and efficient account receivable (A/R) management significantly reduce payment collection time, resulting in faster revenue realization, smoother cash flow, and greater financial stability for the healthcare firm. Considering that, SunTec India offers a consolidated set of services for medical revenue cycle management. This includes patient registration, insurance eligibility verification, medical record indexing, medical billing and coding, charge entry, claim compilation and submission, claim denial management, A/R follow-up, and all related backend activities.
We borrow motivation from the difference we make in the lives of healthcare firms worldwide! Here's what our 8530+ clients in the US, UK, and Europe have reported.
Healthcare process outsourcing is the act of hiring a third-party service provider by medical organizations to outsource their non-critical activities such as data management, invoice processing, claim management, etc. By outsourcing healthcare BPO services, organizations can streamline their operations, improve their efficiency and save operational costs on hiring and training additional staff to handle these tasks.
We have over 25 years of experience in various areas of healthcare business process outsourcing, such as medical coding, medical billing, claims processing, medical data entry, and claims denial management.
We follow a multi-level quality assurance process to identify and fix errors by combining advanced data cleansing and validation techniques. We also use AI tools with a human-in-the-loop approach for utmost data accuracy and process efficiency.
You can share the relevant data with our team in multiple ways:
We sign NDA with each client to protect their confidential details along with using updated firewalls, multi-layer IP address netting, and secure VPN.
Yes. We offer denial management services for medical claims, where our team analyzes the denied claims, identifies issue areas, and fixes the same.