Field Services Management App Development Services

Field Service Management App Development

We develop and deploy field service management app development solutions to improve response time and business efficiency. The field management app enables technicians to accept jobs, check support history, raise service requests, identify issues, send real-time updates, and ensure timely job completion.

FSM Communication Software Development

Using VOIP programming and telephony technology, we build secure FSM communication software to maintain real-time interaction between field service operators, dispatchers, and managers. This portal facilitates service request creation, work order monitoring and follow-up, invoice dispatch, and payment processing.

Reporting Modules and Dashboard Development

With user-specific reporting modules and centralized dashboards, our field service app developers enable site engineers and supervisors to check service and ticket details, create customer invoices, create reports, analyze operator performance, assign new jobs, access technician attendance reports, and streamline the overall process for better efficiency.

FSM Self-Service Portal Development

We build AI-powered FSM mobile applications and customer self-service portals to empower customers and technicians through intelligent search modules, chatbots & virtual agents, voice biometrics, and other self-service features. These mobile field service application solutions also have drag-and-drop scheduling features and natural language processing & facial recognition features to provide a better user experience.

Logistics Management & Reverse Logistics Engine Integration

Our field service management software developers build logistics and reverse logistics management capabilities into the software, helping speed up the exchange processes, minimize turnaround time, and reduce involved costs. This includes Return Material Authorizations (RMA) to minimize downtime for customers and efficiently manage the return and repair of assets.

Remote Assistance Software Development

With custom field service management solutions, we enable remote experts to instantly collaborate with field technicians and diagnose and solve issues in real-time. We merge their real-time video streams into a single field of view to create an interactive merged-reality environment where both parties can work at once and resolve consumer issues without any delay.

Field Service Scheduling Software

Helping dispatchers and technicians communicate in real-time with AI-powered planning and scheduling software development. Communication via voice IP, SMS, and video with real-time notifications & alerts. GPS tracking capabilities to optimize routes, allocate tasks to proper resources, create work schedules, provide accurate ETAs to customers, and manage complex capacity concerns.

Mobile Field Service Application Solutions

Custom mobile FSM application solutions with real-time alerts and built-in features for dynamic scheduling, inventory management, route optimization, invoicing, accounting, customer relationship management (CRM), reports & dashboards, reverse logistics, live chat, and more. Facility to manage the end-to-end field service lifecycle from a single mobile application.

Mobile Billing Software Solutions

Enabling managers to track inventory items, create mobile invoices, track asset return and exchange, access updated pricing lists, record & process payments, accept e-signatures, and check updated work order status. Also allows barcode and RFID tag scanning, records field operator’s expenses, shows invoice history, and can be integrated with accounting, ERP, or CRM software.

FSM Inventory Management Solutions

Custom inventory management system that delivers real-time updates on all company assets, including company devices and work equipment. Can be governed from home, office, warehouse, job sites, or fleet vehicles. Helps manage assets by providing complete visibility on inventory, transportation, distribution, returns, repairs, work orders, and parts management with a searchable inventory hierarchy.

Workforce Management Software

Our field service management software developers add better functional capabilities to existing solutions and can also develop FSM software from scratch to automate your workflow.

• Fleet Management
• Enterprise Asset Management
• Inventory & Warehouse Management
• Work Order Management
• Spare Parts Management
• Warranty Management
• Service Project Management
• Enterprise Asset Management
• Service Contract Management
• Document Management

GIS (Geographic Information Systems) Solutions

To simplify route optimization for field technicians, we integrate Geographic Information Systems (GIS) into the field service management app solution, including the following features.

• Dynamic Asset Mapping and Tracking
• Route Optimization
• Data Capture Solutions
• Geoprocessing & Geocoding
• Geofencing Alerts
• Geospatial Mapping Software
• Elevation & Spatial Analysis
• Customer Location Intelligence
• Interoperable Data Management

Mobile Inventory Management

Manage inventory on a mobile FSM application solution, from planning and management to parts tracking, through a custom mobile inventory management system with the following features.

• Real-time Alerts for Inventory Replenishment
• Automated Notifications
• Searchable Inventory Index
• Audit Trail of Parts Inventory
• Inventory Transfer and Movement Tracking between Locations
• Real-time Inventory Location Tracking
• Scan Barcodes & RFID Tags
• Track Lot and Serial Numbers
• Accurate Cost Reporting

Enterprise Fleet Management

We develop and integrate a fleet management system within an existing field service management software to help you track and control fleets in real time with the following features.

• Engine Control Modules (ECM)
• Telematics & Dispatching Software
• Fleet Maintenance Tools
• GPS Fleet Tracking Software
• Fleet Fuel Management (Fleet Cards)
• Fleet Asset Management Systems