Professional eBay Account Management for Sellers and Brands
- Struggling to keep up with eBay's constantly changing policies and algorithms?
- Spending more time managing your account than growing your business?
- Feeling overwhelmed by rising customer inquiries?
- Are product pages not ranking despite optimization?
At SunTec India, we understand the operational challenges eBay sellers and brand owners face. With a team of eBay account management specialists, we've helped hundreds of businesses tackle these challenges and streamline their marketplace operations. Our comprehensive eBay marketplace management services cover everything—from listing optimization to account health monitoring—allowing you to reclaim your time while we drive growth for your business.
Optimize Your Workflow with eBay Account Management Services
With dedicated eBay account specialists who have an in-depth understanding of the platform’s intricacies, we help you optimize operations, enhance product visibility, and drive sustainable growth. Our eBay store management services include:
eBay Store Setup
Get assistance from our eBay specialists to set up your store from scratch. As a part of our eBay store management services, we take care of:
- Store layout design and customization
- Navigation menu setup
- Bulk product upload with high-quality images and videos
- Product categorization
- Configuration of basic automation tools
eBay Consulting Services
Address performance gaps and uncover new opportunities with experienced eBay consultants to drive consistent growth. Our eBay consulting services include:
- Store performance audits and improvement planning
- Competitor positioning assessment
- Custom growth strategy development
- Pricing strategy recommendations
eBay Account Reinstatement
Facing an account suspension? We help you recover your suspended account and reinstate selling privileges as a part of our eBay account management services. Our team offers:
- Account analysis to identify suspension causes
- Professional appeal letter preparation
- Document submission and follow-up with eBay's team
- Policy compliance fixes and guidance
- Post-reinstatement account monitoring
eBay Listing Creation and Optimization
List more SKUs, manage bulk uploads, and improve search visibility of your product pages with our eBay listing services. We have a team of experts who handle:
- eBay listings and variations creation
- Category and attribute management
- Product description writing
- Product photo editing and lifestyle image creation
- SEO-focused title and metadata optimization
Orders and Return Management
Ensure smooth post-sale operations with our eBay order management services. We streamline fulfillment and handle returns efficiently to support a positive buyer experience by:
- Processing and shipping orders on time
- Coordinating with third-party logistics providers
- Sharing shipping updates with customers
- Handling return requests and refund processing
eBay Store Inventory Management
Maintain optimal stock levels and avoid situations like overstocking or stockouts during peak seasons with our eBay store inventory management services. Our experts take care of:
- Real-time inventory tracking and updates
- Multi-channel inventory synchronization
- Stock level monitoring and alerts
- Seasonal inventory planning
eBay PPC Management
Maximize your advertising ROI with data-driven eBay PPC management services. We have eBay advertising specialists who ensure better reach and conversions through:
- Ad campaign setup and optimization
- A/B testing and keyword targeting
- Budget and bid management
- Competitor ad analysis
- Ad performance tracking and reporting
Price Monitoring and Competitor Research
Stay profitable and competitive on eBay with our market intelligence services. Our eBay account management experts help you maintain a strong market position through:
- Real-time competitor price tracking
- Dynamic pricing strategy implementation
- Seasonal pricing adjustments
- Strategic promotions management
eBay Customer Support
Maintain positive seller ratings and enhanced customer experience with eBay customer support services. We have a dedicated team who can handle:
- Pre and post-sale customer queries
- Return and refund communication
- Negative feedback resolution
- Buyer issue escalation and coordination
Performance Monitoring and Reporting
Get a clear picture of your eBay store’s performance for informed decision-making. Our eBay marketplace management experts prepare detailed reports by tracking key metrics such as:
- Click-through rates and traffic
- Order return rate
- Keyword rankings and listings impressions
- Conversion rates & abandoned cart data
- Late shipment rate
eBay Virtual Assistant Services
Get dedicated virtual assistants to manage your daily eBay operations—from product uploads to customer service. Our eBay virtual assistant services come with various benefits, such as:
- Hourly, weekly, or project-based engagement options
- Support across global time zones
- Knowledge of eBay's policy framework and account health metrics
- Quick onboarding after screening
eBay Account Management Support You Can Rely On.
eBay Account Management Across Various Categories
With specialized support tailored to each business, our eBay account management company empowers sellers across various categories to manage daily tasks more efficiently and scale without operational roadblocks.
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Smartphones
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Laptops and Computers
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Cameras and Photography Equipment
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Audio and Home Entertainment Systems
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Men's and Women's Clothing
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Shoes and Accessories
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Jewelry and Watches
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Handbags and Wallets
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Furniture and Décor
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Kitchen Appliances
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Garden Tools and Equipment
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Bedding and Linens
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Skincare Products
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Hair Care and Styling Tools
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Makeup and Cosmetics
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Vitamins and Supplements
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Car Parts and Accessories
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Motorcycle Parts
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Tools and Equipment
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Tires and Wheels
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Fitness Equipment
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Outdoor Gear
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Sporting Goods
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Camping and Hiking Supplies
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Action Figures and Dolls
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Board Games and Puzzles
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Arts and Crafts Supplies
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Model Building and Trains
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Vintage Items
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Coins and Stamps
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Art and Sculptures
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Fiction and Non-Fiction Books
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DVDs and Blu-rays
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Vinyl Records and CDs
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Musical Instruments
Our Workflow for eBay Marketplace Management
Step 1
Understanding your requirements and goals
Step 2
Devising a strategy to align with your goals
Step 3
Signing NDA and setting up workflows
Step 4
Monitoring account performance and optimizing strategies
Why Sellers Trust Our eBay Account Management Company
Two decades in eCommerce have positioned us as a trusted provider for eBay account management services. We utilize this experience to boost brand visibility, process efficiency, and conversions for our global clientele, ranging from Fortune 500 companies to SMEs.
Human-Led Oversight at Every Step
While our workflows leverage automation for speed and consistency, every critical task is guided by subject matter experts. Our team uses AI tools for tasks like keyword research and inventory updates while relying on eBay marketplace management specialists for listing optimization, content creation, and account reinstatement.
Flexible Engagement Models
We offer project-based, hourly, and fixed-cost pricing options to match the scope and complexity of your requirements. After understanding your project specifications and expectations, we share a detailed quote that works best for you.
Assured Marketplace Compliance and Data Security
As an ISO-certified organization, we prioritize both marketplace compliance and data privacy. Our team stays updated with eBay’s policies to keep your account compliant. Furthermore, we enforce strict NDAs, data encryption standards, and internal protocols to safeguard sensitive business information.
Timezone Advantage
We provide round-the-clock support, ensuring seamless operations for your eBay store. Our team works in alignment with your preferred time zones to maintain continuity and responsiveness at all times.
Multichannel Integration Expertise
We support seamless integration across eBay, Amazon, Shopify, and other platforms—using tools like ChannelAdvisor, Linnworks, and custom API solutions. This ensures consistent branding, synchronized inventory, and efficient listing management across all your sales channels.
Drive Strategic Growth - Partner with a Team That Knows eBay Inside Out
Join hundreds of sellers who've doubled their profits through our cost-effective eBay marketplace management services.
eBay Account Management Services: FAQs
1. Can I choose specific services instead of full account management?
Yes. You can seek our assistance with specific tasks such as listing optimization, inventory management, order processing, or customer service without committing to full account management. We align our offerings with your requirements.
2. Do you help with eBay international selling or global shipping setup?
We configure your eBay listings for cross-border trade, optimize international shipping policies, and help you enroll in the Global Shipping Program. Additionally, we set up custom shipping templates for targeted markets.
3. How do you optimize eBay product listings for better visibility and conversions?
We start with detailed keyword research using tools like Ahrefs and Semrush to identify high-volume, intent-driven search terms relevant to your product category. These keywords are strategically integrated into titles, bulleted lists of features, and product descriptions to improve listing visibility. We also ensure that products are listed in relevant categories with appropriate attributes. We also enhance product images for a professional look and, when required, include lifestyle photos or videos to make listings more engaging.
4. Can I scale eBay store management services up or down based on sales seasonality?
Yes. Our eBay store management services can be scaled according to your needs. Whether you need dedicated eBay account management services during peak seasons or limited support in slower months, we adjust our resources and engagement to match your business demands.
5. How do you handle eBay policy updates and requirement changes?
Our team stays current with all eBay policy updates and platform changes. We monitor announcements, seller updates, and compliance guidelines to ensure your store remains aligned with eBay’s rules. Any required changes are promptly implemented to help you avoid violations or disruptions.
6. Will I still have access to my eBay account if you’re managing it?
Absolutely. You retain full ownership and access to your eBay account. We operate with shared access or authorized user permissions, keeping you in complete control of your business.
7. Can you help with product bundling, variation listings, and advanced listing templates?
Yes, we create and manage complex listings, including multi-variation SKUs and high-converting custom HTML templates designed to increase average order value and user experience.
8. I’m getting VERO (Verified Rights Owner) violations. Can you help manage IP complaints and prevent suspensions?
Absolutely. As a part of our eBay account management services, we identify which brands and keywords are high-risk and adjust your listings to avoid infringement. If a VERO takedown occurs, we help you submit appeals with supporting documentation or supplier proof.
9. eBay keeps downgrading my Top Rated Seller status. Can you stabilize it long-term?
Yes. Our eBay marketplace management specialists monitor key performance metrics (like defect rate, late shipments, and feedback), set up processes to avoid violations, and maintain your performance well above the required thresholds. Through this approach, we make sure that occasional small issues don’t put your Top Rated Seller status at risk.
Ellie Price
UK