Expert Insights for Business Success

Every day, buyers waste significant time searching for products on websites. Sounds frustrating, right? Consequently, 43% of visitors go directly to the search bar. That’s billions in lost productivity and abandoned purchases if they still don’t come across the relevant product or similar ones.

What if your healthcare organization could predict patient deterioration six hours before it happens, optimize surgical schedules in real-time, and identify cost-saving opportunities you never knew existed?

What if an eCommerce website crashes during a flash sale, or even worse, a crowdfunding app freezes in the middle of a transaction, causing panic among the users? You’ll likely miss out on several future sales opportunities, losing the hard-earned trust of your consumers. 

Some 50-60 years ago, software products used to take years to build and decades to evolve. Since then, software development has long faced this dilemma: ship fast or ship perfectly. However, today, successful products are built within weeks and iterated within days. And in the next few years, it’ll come down to a few hours and even minutes. 

The euphoria of ChatGPT’s November 2022 launch today feels like a distant memory. What began as experimentation with AI chatbots has evolved into something far more sophisticated—and consequential. Today, we live in a post-GPT reality, where AI has progressed from the novelty of the generative phase into an operational necessity.

Introduction: Loyalty Is Harder Than Ever to Earn

In a world where switching brands is often just one click away, customer loyalty has become increasingly elusive. Expectations are rising, attention spans are shrinking, and competition is global. Companies now have just seconds to make meaningful connections — and even less time to keep them.