Recover Funds from Errors, Lost Inventory, and Damaged Goods with Amazon FBA Reimbursement Services
As an Amazon FBA seller, you're losing money without even knowing it. Lost or damaged inventory, overcharged fees, and shipping discrepancies silently eat your profits while you focus on other aspects of your business. Our Amazon Reimbursement Service ensures you recover every penny owed to you by Amazon.
With Amazon FBA Seller Reimbursement Services, we take the stress off your shoulders by identifying eligible claims and submitting them on your behalf, ensuring you receive every penny you're owed. Our team navigates Amazon's seller policies, identifies discrepancies, and secures the reimbursements you deserve. With effective Amazon dispute resolution, we help you focus on growing your business while we handle the tedious reimbursement process.
What we do:
- Conduct comprehensive audits of your seller account dating back 18 months
- Identify and document all eligible reimbursement opportunities
- File and track claims for lost, damaged, or destroyed inventory
- Recover overcharged FBA fees and shipping costs
- Handle all communication with Amazon Seller Support
- Provide detailed reports of recovered funds and pending claims
- Implement ongoing monitoring to catch future discrepancies
Reconcile FBA Refunds with End-to-End Amazon Reimbursement Services
As one of the leading Amazon FBA reimbursement service providers, we help you claim your revenue due to various FBA errors and discrepancies. identify and recover funds across all potential loss categories:
FBA Shipment Reimbursement Services
- Lost inbound shipments- Reclaim funds for units missing during the inbound shipment to Amazon warehouses.
- Misplaced inventory in Amazon warehouses- Get reimbursements for misplaced inventory within Amazon's fulfillment network.
- Shipment quantity discrepancies- Address discrepancies between the quantities sent to Amazon and the quantities recorded.
- Transaction reconciliation- Ensure accurate reimbursements by reconciling all transactions against stock to avoid financial discrepancies.
FBA Inventory Reimbursement Services
- Missing inventory claims- Recover funds for inventory lost in Amazon's fulfillment centers.
- Damaged inventory claims- Seek reimbursement for inventory damaged through Amazon.
- Disposed or destroyed inventory- Claim refunds for inventory that was incorrectly disposed of or destroyed by Amazon without the seller's consent.
- Inventory overcharges- claim back overcharges that resulted from improper Amazon inventory management.
Amazon Refund Management Services
- Returned item not added to inventory- Recover refunds for items that customers returned but not restocked in your inventory.
- Refunded without product return- Claim reimbursements for cases where customers were refunded but didn't return the product.
- Late returns- Seek refunds for returns that were processed beyond the permitted return window.
FBA Fees Recovery Services
- Overcharged FBA fees- Identify and claim back overcharges for FBA fees such as pick & pack, storage, or other service fees.
- Weight/dimension overcharges- Recover funds for incorrect weight or dimensional charges applied to products.
- Fee adjustment discrepancies- Rectify and reclaim funds from discrepancies in fee adjustments.
- Excess storage fee- Recover compensation for charges related to incorrect fees for excess storage.
- Chargebacks- Recover wrongful fees applied due to unresolved chargebacks, ensuring accurate billing.
Amazon FBA Customer-Related Reimbursements
- Customer damage claims- Recover costs for products damaged by customers that were not re-salable.
- Incorrect refunds- Get compensation in cases where the customer is refunded incorrectly.
- Wrong item returned- Claim compensation for a returned item that is different from the one originally purchased from the seller.
- Customer service errors- Claim refunds for mistakes made by Amazon customer service that led to losses for the seller.
- Replacement lost- Recover funds for products that were sent to the customer as replacement but the actual item was not received.
Account Health & Policy Reimbursement
- Account suspension-related reimbursements- Recover lost funds due to suspensions caused by Amazon policy errors.
Amazon Reimbursement Services: Our Workflow
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Documentation Collection
We gather all necessary documentation, including purchase receipts, removal order confirmations, and product photos (if applicable), ensuring claims are supported with accurate evidence.
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Seller Central Access
Our team accesses your Seller Central account and navigates to the necessary reports to identify inventory discrepancies.
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Inventory Adjustments Review
We analyze the FBA Inventory Adjustments report to pinpoint discrepancies such as lost, damaged, or misplaced inventory, identifying claims eligible for reimbursement.
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Comprehensive Inventory Review
We conduct a thorough review of your inventory to uncover additional claim opportunities, ensuring no potential reimbursement is missed.
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Claim Submission
We file the reimbursement claims on your behalf, providing detailed explanations and all supporting documentation to maximize approval chances.
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Claim Monitoring
Our Amazon reimbursement company tracks the status of all submitted claims and promptly addresses any follow-up requests from Amazon to ensure timely processing.
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Reimbursement Disbursement
Upon approval, we ensure the reimbursements are correctly credited to your account and confirm their accuracy.
Why Choose SunTec India for FBA Reimbursement Management?
With over 25+ years of experience, we specialize in maximizing your Amazon FBA reimbursements through our comprehensive audit and recovery process. We understand how even minor discrepancies in Amazon's FBA processes can lead to significant financial losses over time. Our FBA reimbursement services are designed to help you recover those losses by identifying discrepancies, filing accurate claims, and ensuring you receive every reimbursement you're entitled to.
Along with Amazon FBA reimbursement services, we also specialize in Amazon vendor recovery, helping vendors reclaim funds lost due to overcharges, payment discrepancies, and vendor agreement violations. This ensures that both sellers and vendors recover every penny owed to them.
In-depth knowledge
of reimbursement types
We possess knowledge of all reimbursement types and the specific circumstances under which they apply. This allows us to accurately file claims for each unique situation, maximizing your potential recoveries across all eligible categories.
Comprehensive
auditing
We perform thorough reconciliation of your reports through comprehensive auditing and manual cross-referencing of data. This meticulous approach ensures we catch every discrepancy and potential reimbursement opportunity.
Proactive case
management
Our team follows up on all reimbursement claims to ensure they stay on track. When Amazon requires additional information, we respond promptly, preventing any delays in the processing of your reimbursements.
Reclaim your FBA Refunds- Connect with us!
To learn more about how our Amazon reimbursement services for FBA sellers can benefit you, feel free to reach out to us at info@suntecindia.com.
Frequently Asked Questions
1. How does your team ensure that every possible reimbursement issue is identified?
Our Amazon vendor recoveries service employs a comprehensive, multi-step approach to identify all potential reimbursement issues:
- Regular inventory audits to track discrepancies
- Monitoring of shipping damages and lost inventory
- Verification of customer returns and refunds
- Review of storage fee calculations
- Cross-checking of inbound shipment receiving
- Analysis of disposal orders and inventory removals
Our experts manually review each case to ensure nothing is overlooked.
2. How can I request/file an Amazon FBA reimbursement for an issue?
To file an Amazon FBA reimbursement:
- Log in to your Amazon Seller Central account
- Navigate to the "Reimbursements" section
- Select the type of claim you wish to file
- Provide required documentation and details
- Submit the claim through the platform
3. How long does it take to receive an Amazon FBA reimbursement?
The timeline for receiving Amazon FBA reimbursements can vary significantly depending on several factors. Simple cases might be resolved within 5-7 business days, while more complex cases typically take 2-4 weeks to process. In situations where additional documentation or verification is required, the process could take even longer. Generally, claims with clear documentation and straightforward issues are processed more quickly.
4. As a seller, can I depend on automated claims for Amazon FBA inventory reimbursements?
While automated claims may seem like a convenient solution for handling Amazon FBA inventory reimbursements, they come with significant limitations. Automated systems often generate higher rejection rates due to data errors and may miss complex reimbursement scenarios. Manual processing, though more time-intensive, offers advantages such as a thorough review of each case, accurate documentation and claim filing, higher acceptance rates, and maximum refund potential.
5. What are the eligibility criteria for filing an Amazon reimbursement?
Sellers should keep the following general guidelines in mind when filing a reimbursement:
- Valid claims- The claims must be based on legitimate errors or discrepancies in Amazon's handling of your inventory, returns, or related processes.
- Claim filing window- Reimbursement must be submitted within Amazon's specified time frame (18 months from the date of the issue).
- Required documentation- Sellers must provide complete and accurate documentation to support their claims, including invoices, shipping records, or other relevant evidence.
- Compliance with Amazon policies- All claims must adhere to Amazon's policies and guidelines. Claims that do not comply may be denied.
Sarah Choi, Amazon seller