Web Content Production / Catalog Processing Services / Online Stores Maintenance

Does this sound familiar:

"We are constantly adding new products to our website. We enter the data into our back-end system in a specific format & style. The data we get is culled from multiple sources, including electronic files from the product manufacturer, printed books and catalogs, manufacturer or distributor website.

I am looking for an organization that can provide a high quality service (careful attention needs to be given while doing this data entry) on an ongoing basis, for a reasonable price."

Graphic Support Services:
Web Content Production/Catalog Processing Services

If needed, Suntec provides graphic services for image correction and image manipulation and these range from image cropping to enhancement and retouching. These services include:

• process the source images by cleaning up if required (sometimes removing unwanted background which means extract the image only by using lasso tool)
• adding a uniform background color
• adding a border
• adding a watermark/signature
• re-sizing to different size options for thumbnail, normal and zoom view etc.
• strictly following your file naming convention for the images

Methodology:
Web Content Production/Catalog Processing Services

Producing, maintaining and updating web content/catalogs for an online store / e-commerce website is normally a continuous process, in terms of adding new products, revising prices periodically, deleting old models and so on. The data entry and graphic work is performed by skilled operators under the supervision of a project manager who interfaces with you for status updates and instructions.

Training is of utmost importance, and this necessitates frequent interaction with you to ensure successful outsourcing.

• Understanding correct product categories & subcategories: We understand the importance of acquiring sufficient knowledge on the product categories and formatting the product description as per your requirements.
• As we go along, the products will differ in their unique features, which means the process is not exactly repetitive and specific steps may have to be followed for a new product or product category. 
• Some companies may have unique front and back end processes.

A member from our professional team experienced in such web content / catalog processing projects will communicate with you to understand your specific requirements, and will continue to liaise with you for instructions, status updates and ensuring timely deliverables.

We'll be more than willing to acquire new knowledge about your business and your requirements and we'll work with on a sample/prototype project to let you evaluate our capabilities.

Typical Cases
Web Content Production/Catalog Processing Services

Produce the contents using the product information from an e-commerce site into database

The client is starting an online stores / e-commerce site to sell all products available on his supplier's site. He needs all the product information from the supplier's website. The major challenge is that there are more than 100,000 products on the targeted website and all products should be saved in the exactly same format into a database (Access or any relational database) with all possible product information (i.e. name, description, product details, SKUs, categories, shipping, price, etc.).

Further, the products on this site are separated into hundreds of categories and thousands of subcategories. Some products directly belong to the main categories but many others are under subcategories' subcategories. We need to understand and separate the specific category information for each product and save the corresponding information into the product database.